PRIVACY POLICY

1. Introduction

At Ausnet Australia Pty Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we manage personal information in line with the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information to provide and enhance our services. The types of information we collect include:

  • Contact details such as name, address, and email.
  • Financial information for transaction purposes.
  • Technical data like IP addresses.

3. How We Collect and Hold Personal Information

Personal information is collected via:

  • Direct interactions (forms, registrations).
  • Automated technologies (cookies).
We hold personal information securely, using trusted data storage providers and robust security measures to prevent unauthorized access or disclosure.

4. Use of Personal Information

We use your personal information to:

  • Deliver services and customer support.
  • Process transactions and send notifications.
  • Comply with legal obligations.

5. Disclosure of Personal Information

Your personal information may be disclosed to:

  • This website is not linked to any personal information that can divulge the identity of our applicants. We only use information collected by ours websites regarding visitors and applicant of websites for the following purposes : to conduct our applications; to communicate with the customer.
  • Legal and regulatory authorities, as required.
The information we collect is never sold, disclosed or shared. All information is kept confidential and will not be sold to third parties.

6. Data Disposal

We securely destroy or de-identify personal information when it is no longer necessary for any purpose for which it may be used or disclosed under the Australian Privacy Principles. This includes secure shredding of paper records and permanent deletion of digital files to ensure that personal information cannot be reconstructed or read.

7. Security Measures

Our security measures include:

  • Secure data storage and transmission
  • Access controls and authentication protocols
  • Regular security assessments and updates
All personal information is stored securely on servers that meet and exceed all Australian government standards for data security. Our trusted data storage providers implement robust security measures including, but not limited to, encryption, access control, and regular security assessments.

8. Overseas Disclosure

We do not disclose personal information to overseas recipients. If this is to change in the future, we will update our policy to include the countries where such recipients are located, and describe the measures we take to protect your personal information abroad.

9. Access and Correction

You have rights to access, correct, or request deletion of your personal information. Contact us at ausnet@ausnetaustralia.com.au for assistance.

10. Complaints

If you have concerns about how we handle your personal information, please contact us. We are committed to resolving complaints efficiently.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted on our website.

12. Contact Us

For further information about our privacy practices, contact us at:

Ausnet Australia Pty Ltd
ausnet@ausnetaustralia.com.au